Privacy Policy
Effective Date: January 1, 2026
1. Introduction
Welcome to PHD IT Inc ("Company," "we," "our," or "us").
We are committed to protecting the privacy and security of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
By using our website or services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
Personal Information
We may collect the following information:
- Name
- Company Name
- Job Title
- Email Address
- Phone Number
- Mailing Address
- Billing Information
- Information submitted through contact forms or support requests
Technical Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type and Version
- Device Information
- Operating System
- Website Usage Data
- Referral URLs
- Date and Time of Access
3. How We Use Your Information
We use collected information to:
- Provide IT consulting and support services
- Respond to inquiries and service requests
- Manage customer accounts
- Process payments and invoices
- Improve our website and services
- Send service notifications and updates
- Maintain system security
- Comply with legal obligations
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, analyze traffic, remember user preferences, and enhance the user experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information.
Service Providers
We may share information with trusted third-party vendors who assist us with:
- Hosting Services
- Cloud Infrastructure
- Remote Monitoring Management
- Payment Processing
- Security Monitoring
- Business Communications
Legal Requirements
We may disclose information if required to:
- Comply with applicable laws
- Respond to court orders or legal requests
- Protect our rights and property
- Prevent fraud or cybersecurity threats
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information, including:
- Firewalls
- Access Controls
- Encryption where appropriate
- Secure Data Storage
- Security Monitoring and Logging
Although we strive to protect your information, no method of transmission or storage is completely secure.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill business purposes
- Meet contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
When information is no longer needed, it is securely deleted or anonymized.
8. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of any third-party sites they visit.
9. Your Privacy Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to certain uses of your data
- Request data portability
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
10. Children's Privacy
Our services are intended for businesses and adults.
We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any updates will be posted on this page with a revised effective date. Continued use of our website or services after changes have been published constitutes acceptance of those changes.
12. Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
PHD IT IncPhone: 833-743-4822
Email: privacy(at)phdit(dot)ca
Website: https://www.phdit.ca
Additional IT Security Commitment
As an Information Technology services provider, we are committed to maintaining industry-standard cybersecurity controls and protecting client data through secure operational practices, employee training, access management, and continuous monitoring where appropriate.